Terms of Service

1. The Service

Etizei ("the Service") is an uptime and performance monitoring platform provided by Striom (Via Don Luigi Sturzo, 7 - 20900 Monza (MB), Italia, REA MB-1897489, VAT IT08759890968), hereinafter "the Provider". The Service is currently activated on request, by writing to info@etizei.com.

2. Acceptance of terms

Activating an account and using the Service constitutes full acceptance of these Terms. If you do not accept these Terms, you may not use the Service.

3. Permitted use

You may use the Service only to monitor systems, websites and services that you own or for which you hold explicit authorization from the owner. Using the Service to monitor, probe or test third-party systems without authorization, or for any unlawful purpose, is expressly prohibited. The Provider reserves the right to immediately suspend, without notice, any account that violates this provision.

4. User obligations

You are responsible for the confidentiality of your login credentials and for all activity carried out through your account. You agree to provide truthful information during registration and to keep it up to date.

5. Intellectual property

The Service, its code, trademark, design and content are the exclusive property of the Provider or its licensors. Nothing in these Terms transfers any intellectual property right in the Service to the User.

6. Suspension and termination

The Provider reserves the right to suspend or terminate access to the Service, at any time and at its own discretion, in case of breach of these Terms, non-payment (where applicable), or for technical/security reasons.

7. Limitation of liability

To the maximum extent permitted by applicable law, the Provider shall not be liable for any indirect, incidental, consequential or punitive damages, or for loss of profits, data or business opportunities arising from the use or inability to use the Service, including delayed or missed downtime notifications. In any case, the Provider's total liability towards the User, for any cause, shall not exceed the amount paid by the User for the Service in the 12 months preceding the event giving rise to the claim, or €100 if the Service is provided free of charge.

8. Service availability

We are committed to keeping the Service running, up to date and performing well, with the greatest operational care we can provide. That said, interruptions may occur due to scheduled maintenance, security updates, unforeseen technical issues, or events beyond our reasonable control (e.g. third-party infrastructure outages or force majeure events). In such cases the Service is provided "as is" and "as available": the Provider does not warrant that it will be uninterrupted, timely or error-free, nor does it provide any guaranteed service level (SLA) at this stage, unless otherwise agreed in writing.

9. Changes to these Terms

The Provider may amend these Terms at any time by publishing the updated version on this page. Continued use of the Service after such changes are published constitutes acceptance of the changes.

10. Governing law and jurisdiction

These Terms are governed by Italian law. Any dispute concerning their interpretation, validity or performance shall be subject to the exclusive jurisdiction of the Court of Monza, unless otherwise mandatorily provided by consumer-protection law.

11. Contact

For any question about these Terms: info@etizei.com.